The Township of Lanark Highlands is please to announce the launch of it’s new website.
“Council is committed to moving the municipality forward and looking for ways to improve service delivery to the residents of Lanark Highlands. The new website is one of many initiatives the municipality is undertaking that will enhance customer service and communications to residents and visitors of the Township,” noted Reeve McLaren.
The new website will replace the previous version located at lanarkhighlands.ca. The new site was developed with the ability to continuously update and improve the user experience. With customer service in mind, the new website will enable residents to complete online purchases such as burn permits, dog tags and book facilities online using their credit card. The Township selected Paypal to coordinate the transactions in a secure environment and there is no need to have a Paypal account to execute a purchase. A community calendar is included in the site for organizations to submit their events and is intended to be a tool in promoting all of the great events that occur in the Township.
“This new website is clean and aesthetically pleasing which is complementary to the new municipal branding. That said, with anything new, we look to our residents and users to provide feedback to the municipality. While we strive everyday to provide the best possible product, we also want to hear suggestions and feedback from the public about their user experience,” noted Ryan Morton, CAO/Clerk. “We look forward to assisting residents in using the new tools and navigating the new site to accomplish what they are wanting to do.”
In the near future, additional upgrades to the site will include a service request module and even more online form submissions. The site meets provincial accessibility standards by incorporating methods to increase font size, change contrast and makes use of a screen reader.
The Township encourages everyone to visit the new site and let staff know about any issues encountered. The Township is also thankful for the work of TD Graham and Associates in partnership with Probase Web for a job well done and their continued support of the site. Council considers the website one of many initiatives to come and is reflective of their commitment to customer service.
For more information:
Ryan Morton, CAO/Clerk
“Your logo does not give meaning to the community… The community gives meaning to your logo” – Tom Graham, T.D Graham & Associates
Lanark Highlands Council & Staff have been undertaking a rebranding initiative for the Township throughout the past year. During this initiative the question has been asked “What makes Lanark Highlands a great place to live?”.
Council started the initiative by directing staff to create a Community Survey to be presented to the public throughout the summer months. This survey allowed the Township to obtain valuable data on what the residents of Lanark Highlands envisioned for the future of the Township.
Council awarded a contract for the municipal re-branding project to T.D Graham & Associates. A company 30+ years doing municipal branding projects, and who is currently hired to redesign the Township website.
Three community workshops were held by T.D Graham and Staff throughout the Township asking residents to express their opinions on “What makes Lanark Highlands a great place to live?.”
Utilizing this extremely valuable information from the community survey as well as the workshops; T.D Graham & Associates presented to Council on November 19th, 2019 a new brand for Lanark Highlands.
For the full presentation and rationale behind the logo being considered, please see the link below.