The Township has been notified that residents currently receiving internet services from Community Fibre Company (CFC) may experience service interruptions in the coming weeks. To support those impacted, please use the following list of internet service providers (ISPs) and tools to help find new connectivity options.
Please note that, while Lanark County is committed to assisting residents affected by the outage by providing available information, we are not involved in any decision related to the service outage. If you are an affected customer, we encourage you to contact your provider directly for further information.
How to Find a New Internet Provider
Residents are encouraged to use the following tools:
National Broadband Internet Service Availability Map
Search by address to view available providers, service types, and coverage.
AHSIP Interactive Map
Part of Ontario’s Accelerated High Speed Internet Program. Residents must click on the coloured roadway lines to view service details.
(Note: This map shows fibre builds underway by Bell, Rogers, and Xplore, expected to be completed by 2025, though timelines may shift.)
ISPs Offering Immediate Solutions
Rogers Communications Inc.
Wireless broadband is available in Montague, Beckwith, Carleton Place, and Lanark Highlands. Visit www.rogers.com or a physical location:
Carleton Place (515 McNeely Ave Unit 1B)
Smiths Falls (60 Lombard St Unit 4)
Residents can leave with the equipment and set up service immediately.
Bell Canada Ltd.
Service in Carleton Place, Perth, Smiths Falls, parts of Mississippi Mills and Lanark Highlands. Visit www.bell.ca or their physical location:
Smiths Falls (123 Lombard St Unit #7)
Storm Internet
Coverage in all of Lanark County. Visit https://www.storm.ca or their physical location:
Perth (2896 Rideau Ferry Road, Unit 106)
Phone: 1-866-257-8676
Technician visit is required for signal check and installation.
Xplore
Offers 5G Ultra in many Ontario locations. Visit https://www.xplore.ca or contact local distributor:
Stittsville (DKS Xplore, 27 Kearnsley Way)
Phone: 613-218-8671
A technician visit is required for setup.
Starlink
Satellite-based service available across Lanark County. Visit https://www.starlink.com
Equipment shipped directly to residents; self-installation required.
Local Starlink installer:
Baker’s Towertech Ltd.
Phone: 1-833-STR-LINK
This information was compiled by Lanark County as a resource for the public. The information provided is not an endorsement or confirmation of available service.
