The next municipal election will be held on Monday, October 26, 2026. Eligible electors will have the opportunity to vote for their local council and school board representatives.

Voters’ List – Confirm or Update Your Information

Elections Ontario maintains the Permanent Register of Electors for Ontario, also known as the Voters List, which is used for both provincial and municipal elections.

You can confirm, update, or add your information if you:

• Have changed your name or address
• Own or rent a new property
• No longer own or rent a property
• Want to remove your information from the Register

Visit RegisterToVoteON.ca or call 1-866-242-3025 to get started.

Voting in More Than One Municipality

If you or your spouse own or rent property in a municipality other than your primary residence, you may be eligible to vote in more than one municipal election. Be sure to register in each applicable municipality through Elections Ontario.

Register of Future Voters

Ontario residents who are 16 or 17 years old can pre-register with the Register of Future Voters. Once you turn 18, your information will be automatically added to the Voters List.

Learn more and register today at RegisterToVoteON.ca.

School Support Designation

As of January 1, 2024, MPAC (Municipal Property Assessment Corporation) no longer collects voter information for municipal elections. However, MPAC continues to manage school support designations.

Property owners must designate their school support even if:

• They do not have children
• Their children do not attend school
• They wish to support a specific school board for trustee voting purposes

You can update your designation using MPAC’s Online School Support Tool.

For more information, visit the MPAC website.

HOW TO MAKE A COMPLAINT

The Township of Lanark Highlands has procedures for receiving and handling complaints from citizens who are dissatisfied with service, actions or lack of action by a Township department or staff member. We recommend you first speak directly with the service area where you have an issue, in person or by telephone or by email. Most complaints are received verbally and can be resolved promptly by the department in charge of the service.

If you are not satisfied with how your verbal complaint is handled you can submit a written complaint by completing this form and emailing it to

Municipal Complaint Form

COMPLAINANT CONTACT DETAILS

Full Name *

Email address *

(considered the most prompt way we can communicate with you)

Street Address *

Town *

Province *

Postal Code *

COMPLAINT TYPE

Access of Services

Facilities

Outcome of Existing Complaint

Processes or Procedures

Programs

Staff Conduct

Timeliness of Services

Other

SUMMARY OF COMPLAINT

Please record information on what happened, who was involved, dates, and times. Be as detailed as possible. *

Service area/location of problem *

Staff persons involved (if known and applicable)

File Upload

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Drag and drop files here or Browse

Upload any supporting documentation or images (Maximum 3 attachments)
Allowable file formats: jpg, png, gif, pdf, docx

RESOLUTION

How do you suggest the complaint be resolved? *

Signature *

Date *

Submit

Name

TIMELINE

The Clerk will contact you to acknowledge this complaint in the next 1 to 5 business days after receiving this completed form. The Clerk will forward the complaint on to the Investigating Staff Employee who will respond within 30 days of receipt of this complaint. If this is not possible, you will be contacted and given a reason why this timeline is being adjusted.

NOTICE OF COLLECTION

The personal information you choose to provide on this form is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act {MFIPPA}. The information you provide will be used to investigate the complaint and may be used for contact purposes but is otherwise considered confidential. Questions about this collection can be directed to the

Clerk's Department,
Township of Lanark Highlands,
75 George Street,
Lanark, ON KOG lKO